![]() Those that claim to provide AV protection are little more than “snake oil” - and should generally be avoided. There are no true Antivirus Products available for iOS/iPadOS. If any help is offered, it will most likely entail a Factory Restore - as already outlined. There really is no additional benefit in taking your devices to an Apple Store to be “checked-out” - unless this gives you peace of mind. If you remain concerned, perhaps follow my existing advice with a Factory Restore of each. With your devices already updated to the most recent versions of their respective Operating Systems, your devices themselves are at low risk of direct compromise. ![]() This is very frustrating and scary! What can I do to find out for sure if someone has access to my iPad and iPhone? Should I make an appointment with my Apple Store to have both checked out? Please Help! ![]() That’s when realization hit that this was a scam and a phishing expedition - I quickly ended the call, deleted the Cash App and his access (or so I hoped)! I don’t know if he was able to install spyware or malware on to my iPad, because ever since then, when I go to my store apps or their websites on Safari, they have my location as being in Newark, NJ (I live in South Jersey, near Camden, NJ), and this morning (8/30/22), I received a message that there were unsuccessful attempts to access my Apple ID from Newark, NJ, and to change my password immediately, which I did. Halfway into our conversation, he wanted me to open my bank Acct app. ![]() When I called the # on the card for the Cash App, the customer service person said I had to install the Cash App and he needed to gain access to my iPad, which I stupidly did and allowed. I was notified of everything via snail mail, and called the phone #’s provided to get info and claim my identity. Less than 2 years ago, my identity was compromised with someone applying for credit cards, a loan, PayPal and Cash App (something like that, can’t remember exact) in my name. ![]()
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